Service improvements: Podcast

Here's our latest podcast where I speak with expert Peter Daniel of ADC-Automotive Dealer Consulting about the importance of the Service Advisor, and look at some key indicators to measure his or her performance.

(ADC, a consultancy with offices in the U.S. and in Puerto Rico, provides consulting and training services to auto manufactures and dealers, focusing mainly on process and profit improvement for service, parts and body shops).

The podcast runs about 15 minutes (available in English for now).

	To listen: click here once.
	To download: right-click and choose Save Target As.

Or go to the Autologica website.

Tags: auto dealer, auto dealers, car dealer, car dealers, motor vehicle dealer, motor vehicle dealers, automotive, auto industry, automotive industry, auto service, best practices, DMS, dealer management systems, auto dealer software, Autologica, Al McClymont, Peter Daniel

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