Worst customer experience ever (Part 2)

Part 1 of my worst customer experience involved arriving a few minutes before opening time at a major auto dealership, and being summarily dismissed (and dissed) by the Parts counter guy.

But, thinking I maybe had overreacted, I went back a few days later, this time making sure to arrive during normal business hours. I got there around 6:30 PM, parked in a paid lot across the street (they don't have client parking), and went in...

... and stood there for exactly 30 minutes without anyone even acknowledging my presence. I timed it. There were several customers ahead of me, and all salespeople were "taken".

I left shaking my head (to myself I hope), paid the parking, and as I was getting into my car saw that a sales guy had run out after me, apologizing and asking me to go back. I said no and left, but decided to go back the next day for a final try...

Tags: auto dealer, auto dealers, car dealer, car dealers, motor vehicle dealer, motor vehicle dealers

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