Podcast: How successful dealers counteract shrinking margins
Our new podcast is ready, where I talk with Peter Daniel of ADC-Automotive Dealer Consulting about how successful dealers are responding to shrinking margins on auto sales. 
This ties into my post of a few days ago, "Lower margins, what to do".
The podcast runs 15 minutes... here's a brief guide of its content:
- What dealers can do to offset shrinking margins on sales of new cars
- Procedures are needed to improve aftersales operations
- Parts and Service are not "necessary evils"; margins are pretty good!
- A Dealer Management System (DMS) can help organize Parts and Service
- Real-world example of good use of Lost Sales reporting
- Manufacturers are starting to mandate better Fill-rates
- Real-world example of No Problem Found procedures
- Real-world example of Greeting policies
- When do dealers understand the need for processes?
- What procedures have great impact on bottom line?
- Consistent policies and procedures help a dealer grow
Click here to listen or download the podcast.
(The really nice music bits in there are by Allison Crowe).
